A GRANDMOTHER who was left without any heating during freezing weather has told of a catalogue of problems in her new home.
Margaret Chapman, known as Meg, said she is extremely grateful that Hyndburn Council have worked so hard to rectify things but believes that the house in Meadoway, Church, was not ready when she moved in.
Mrs Chapman, 72, an arthritis sufferer, discovered the heating did not work when she moved into the flat on Sunday and spent the night wrapped up in blankets as temperatures plummeted to below freezing. Councillor Mrs Jean Battle stepped in to help Margaret, whose four children live out of the area, and arranged for two electric fan heaters to be delivered.
Hyndburn Council arr-anged temporary heating before United Utilities carried out repairs to the storage heaters.
Mrs Chapman said: "Things are being sorted out but I feel a lot of things should have been sorted before anybody moved in. A lot of things have happened with the flat but basically I just want the chance to get myself sorted and to settle down.
"There's been a lot of silly little things. Before I moved in there was a flood and the bathroom needed decorating. I got quotes from three people, who said that they could do the decorating but not the ceilings. I spoke to a woman at the Town Hall who said they would send someone the next day.
"Within a few hours a man was at the door. He knew nothing about what had been said previously but said the work was overdue and should have been done before Christmas.''
Mrs Chapman told how a contractor had been unable to connect her cooker to the gas joint in the kitchen as the pipe behind it was no longer connected to anything.
She added: "I have moved house a lot as I was married to a serviceman but I have not had a move go as wrong as this one. I would like to say 'thank-you' to Jean Battle for getting things sorted out for me and on the whole I am pleased with the way the council did start putting things right."
Councillor Mrs Battle said: "We have an officer who will keep in weekly contact with Margaret and we will keep our eye on her. I have told her to ring me any time she wants if she has any problems. We are looking out for her."