An Oswaldtwistle care home have been given a good rating in all but one area by the Care Quality Commission.
Vine House Rest Home on Union Road was rated good in four areas on their inspection, including how effective, caring, responsive and well led the service is.
The home, which is owned by Hazel and Brian Braid, was told it required improvement in how safe the home was, particularly ensuring people’s medicines were handled safely.
The CQC report stated: “Although people living in the home told us they did not have any concerns about the way they were cared for, we found some areas in need of improvement to ensure people’s medicines were handled safely.”
In their report the inspectors said: “The atmosphere was relaxed with friendly banter between staff and people living in the home.
“Staff spoken with had a good knowledge of the people they supported. People told us they were happy with the approach taken by staff.
“Comments included, “It’s a good place and the girls are very good and friendly”, “It’s home from home; we are all a big family” and “The staff are very good; we can have a laugh with them.””
The inspectors also praised that staff for their relationships within the home.
They said: “During our visit we observed staff interacting with people in a kind, good humoured and friendly manner and being respectful of people’s choices and opinions. All the staff spoken with had a good knowledge of the people they supported.”
Manager Kathleen Day said they were pleased with what the inspectors had to say.
She said: “We just had one recommendation about the medication, we’ve just gone into a new system and the staff haven’t been trained yet.”
