A pensioner has revealed her anger at receiving a £100 car parking fine after finding one of the meters was broken.
Sandra Jones, 68, of Pendle Street, Accrington, was on her way to an emergency dental appointment when she parked in a pub car park.
She attempted to buy a £1 ticket at one of the payment machines, but after realising it was out of order she put a note on her dashboard explaining the problem.
However, she was hit with a £60 charge, which has now been increased to £100 after losing her appeal against the fine.
The private company which issued the fine admitted the machine was out of order, but said there was another one in the car park which was operational.
Sandra said: “I was only in the dentist for 35 minutes and I left the car park at 9.30am.
“Three weeks after my appointment I received a letter through my door saying I owed £60 for not displaying a ticket.
“The letter said I could appeal, so I did and explained how the machine was not working.
“I was told some weeks later that my appeal was unsuccessful and that I now owed £100.”
Sandra, who lives with her husband Ralph, added: “I am a pensioner. A £60 charge is bad enough but £100 is just unaffordable, I would be willing to pay the original pound if I can.”
Ralph, 68, said they wanted to get the matter sorted as quickly as possible.
He added: “My wife does not tell lies, she never lies even to me. So I don’t like being called a cheat, when we have not done anything wrong.
“We both want to get this sorted as soon as possible, it's like a black cloud hanging over us.”
Sandra, who is retired, was on her way to an emergency dental appointment when she parked in the Whalley Arms pub car park in Whalley, which is operated by ParkingEye Ltd.
In a statement they said: “At the car park there are two payment machines. On the Monday, July 8 one of these machines was out of action; however the other machine was fully operational and was used by a number of customers throughout the day.
“In the case of Mrs Jones she did not purchase a ticket, and so received a charge. Mrs Jones has appealed her charge, but we have rejected it as we believe she clearly broke the terms and conditions of use at the car park.
“However, we have referred her to the Government’s independent appeals service (POPLA), and will happily abide by their decision.”