Arndale Centre bosses have put measures in place to help prevent suicide attempts after a coroner raised concerns over deaths at the site.
There have been four deaths caused by people plunging from the shopping centre multi-storey car park in as many years.
Patrols will be increased across the shopping centre and staff have started working alongside the Samaritans charity to receive training and hold public awareness days.
Last month Hyndburn coroner Michael Singleton said he would write to the Arndale Centre’s owners about taking steps to prevent further incidents following the death of 21-year-old Muniza Mehrban in June this year.
The coroner ruled that the Accrington student killed herself, and said it was the fourth similar death at the site in the past three years.
Manager Zain Kiyani said the centre had already implemented advice provided by the British Council of Shopping Centres (BCSC) regarding suicides and was working hard to make sure there are no more deaths.
He said: “Following the most recent incident, the new owners of the Accrington Arndale shopping centre have, with their managing agents and the centre manager, conducted a thorough review of policy and procedures for preventing and dealing with suicide and attempted suicide at the premises.
“We have implemented the current BCSC guidance notice on the issue, which includes development and implementation of a site-specific suicide policy.
“Training for all staff has been provided by the Samaritans who will also be holding awareness days at the shopping centre. New signage, provided by the Samaritans, is being installed in the car park and at strategic locations in the centre and issue-specific risk assessments have been commissioned with third-party building and health and safety experts.”
Mr Kiyani said no new fencing has yet been installed on the car park roof but said the matter is under review.
A public awareness day was held at the end of last month to provide information about the Samaritans and another event is due to be held in December.
