How we use Cookies

Warning over conmen posing as CAB officials

A WARNING has been issued after conmen claiming to be from the Citizens Advice Bureau tried to sell insurance to a pensioner.

A WARNING has been issued after conmen claiming to be from the Citizens Advice Bureau tried to sell insurance to a pensioner.

CAB chief officer Derek King this week urged Hynd-burn residents to be on their guard, saying: "We don't doorstep people and we don't sell anything so these people are obviously up to no good."

Two bogus callers, who were both in their 20s, called at the elderly woman's home in Clifton Avenue, Accrington, last week.

The occupant noticed they had CAB logos on their ties and they also had badges pinned to their shirts.

Mr King said: "They asked her a few questions and tried to sell her insurance. They also tried to find out if there had been any accidents in the household in the last three years.

"These men are breaking the law because they are using our name and wearing official-looking ties and badges. We don't cold-call people. Everything we do is free and we don't promote any companies."

Explaining he had contacted the police and the National Association of Citizens Advice Bureaux about the matter, he added: "This lady sensibly told them to take a hike, which is what needs to happen with shady characters.

"But if someone is vulnerable they may be sweet-talked into signing something or parting with their money because they trust us. It's just a wicked thing to do."

Lancashire's Chief Trading Standards Officer, Jim Potts, said: "We are aware of this problem. We run a consumer support network and work with agencies like the Citizens Advice Bureau so we can pool information about scams and problems so we don't tackle them in isolation.

"We understand that someone has been knocking on doors in Accrington and trying to sell insurance on behalf of the bureau. Clearly that will give them a big marketing advantage because it is a resp-ected organisation, but the bureau doesn't endorse or sell products. These people are committing an offence under the Trade Descriptions Act."

He added: "Don't be taken in by these claims. Anyone approached by them should ask for their card or note down their registration number and pass it on for us to investigate."

If anyone has any concerns or information about the bogus callers they can contact Accr-ington Police on 382141, or report it to the Citizens Advice Bureau on 304115 or Trading Standards on 0845 6001.


Stuart Pike
Deputy editor specialising in politics
Alex Bell
Bethany English
District reporter
Beth Abbit
Court reporter
Jon Macpherson
Kate Watkins
Reporter specialising in communities
Garth Dawson
Photographer and columnist