Hyndburn Homes have come under fire after announcing a £2.3m annual surplus.
The social housing landlord, which owns and manages more than 3,200 properties across the borough, said the figure is a 42 per cent rise on the previous year.
Conservative group leader Coun Peter Britcliffe hit out at the figures at the recent cabinet meeting, saying the money should be invested.
He said: “The number of complaints I have received, and I’m sure everybody could sing a song, about the lack of general maintenance, lack of repairs to fencing, lack of attention when called out, I can’t tell you how many I’ve had.
“On Thwaites Road in Oswaldtwistle, the flats there all lose their heating because the windows are so badly fitted and costs a fortune to keep them warm.
“We have three estates, St Paul’s Court, Worsley Court and Meadow Court, and it’s been five years since they were promised environmental improvements. The estate is actually rotting. It’s a disgrace. It’s shameful on Hyndburn Homes. I will write to Hyndburn Homes and express my utter disgust at this.” During the 2013/14 year the association invested £3.7m in its housing stock across Hyndburn and had a 95.9 per cent repair satisfaction rating.
Coun Clare Cleary, Hyndburn council’s portfolio holder for housing, said Hyndburn Homes had made ‘significant investment’ in housing stock and bosses are looking to invest in estates to make them ‘more attractive’ by tidying up and removing ‘dilapidated garages’ and starting a fencing renewal programme.
Hyndburn Homes managing director Nigel Fenton said they have invested more than £55m since 2006 and the £2.3m surplus had been generated to repay loans. He said customer satisfaction is at 92 per cent, and repairs on Thwaites Road will take place in the next two years.
He added: “We have been in complex discussions with Lancashire County Council for some time about responsibility for environmental improvements around St Paul’s Court, Worsley Court and Meadow Court. These discussions are ongoing and we remain committed to resolving them as quickly as possible.”