A FURIOUS mum was strapped for cash for more than nine months after a computer error at the Child Support Agency left her £552 out of pocket.
Gillian Driver, 22, of Blackburn Road, Great Harwood, had been claiming support benefit from the agency for her child Matthew, four.
But Gillian was horrified after the CSA stopped sending her the payments in March this year, leaving her struggling financially.
This meant Gillian, who also has daughters Bethany, two, and five-month-old Jessica, was forced to survive on the wage of her husband David, 32, who works for Kay's Traffic Management in Great Harwood.
She said: "The CSA was supposed to pay me £72 a month, but then the payments stopped all of a sudden. I thought perhaps Matthew's dad hadn't been paying, so I left it for about three months.
"I then found out the money had been paid into the system but I hadn't got it because of a computer error.
"I was ringing up and was on the phone for two hours at a time, but nobody was helping.
"Somebody told me there was an address I could write to but they said nobody would listen to me."
Gillian was so desperate to get the problem solved she enlisted the help of Hyndburn MP Greg Pope to try to get something done.
She said: "I have now received a payment of £232 but if I don't get this month's payment they will still owe me £390.
"When I first found out I was really angry that they had got my money. If it had been my ex-partner not paying up, they I would not have been so bothered, but £72 a month really makes a big difference."
A spokesman for the CSA said the agency could not comment on individual cases.