A family's dream holiday has been destroyed after their travel agent went bust.

Husband and wife Faye and Lee Idiens lost £2,000 following the sudden collapse of holiday operator Goldtrail last weekend.

The couple, who have four children, had been saving for more than two years for the family holiday.

Faye, who paid for the trip to the popular resort Marmaris in cash, stands to get no money back from the booking, and faces years of saving before arranging another extended family break.

The 34-year-old care assistant, of Hazel Grove, Knuzden, said she was devastated.

She said: "It is absolutely gut-wrenching. We only paid for it with £2,000 in cash last Friday. And we have saved for this for years.

"The kids are so upset because this was like a dream. They have got brand new clothes, the bags were packed and they just keep asking when we are going.

"But the holiday is not going to happen unless we can borrow some money."

The Idiens - Faye Idiens, 34, site supervisor Lee, 42, and children Daniel, 14, Rebecca, 13, Benjamin, seven, and Ellie, two - were due to fly to Turkey on July 31 for the two week holiday.

The family had last year cancelled their holiday when a family member was taken ill.

She said: "All we have got left is travellers cheques for spending money.

"We will have to wait at least another two years to go on holiday as it doesn’t look as if we'll get any money back from this for a while, two to three years probably.

"We couldn’t go on holiday last year because my daughter was very poorly with a milk allergy, forcing us to cancel all our holidays.

"And then this. It was awful when we found out."

She added: "The strange thing is - I don't usually pay with cash. It was a one-off because I’d been saving specifically for the holiday."

Goldtrail Travel Limited was a specialist Greek and Turkey budget holiday operator based in New Malden, Surrey. The company has ceased trading with immediate effect but has advised customers who booked through an agent to contact that agent directly in the first instance.

A dedicated helpline number has been set up and the details are available on either the company website at www.goldtrail.co.uk or www.atol.org.uk.