Prince Edward has given the royal seal of approval to a new customer service centre in Accrington.
The Earl of Wessex visited Lancashire House at The Globe Centre to open the centre which will employ up to 400 people.
Prince Edward travelled to Accrington 60 years to the day his mother, the Queen, acceded to the throne. He was taken on a tour of the new facility along with county council bosses, Hyndburn mayor Colette McCormack and MP Graham Jones, before unveiling a plaque.
Prince Edward said: "I wish you the very best of luck. It’s obviously a very important service that goes on here and it’s a growing service as well. I trust the building will continue to meet the expectations of everybody who works here and everybody who calls in to receive a service here."
Coun McCormack hailed Prince Edward’s visit as a ‘memorable day’ for the borough.
She said: "He was absolutely lovely and had a good chat with everybody. He had a good look round the building and we were delighted he could come to Accrington on such a memorable day. It couldn’t have gone any better if we tried.
"It’s great to have his Royal Highness here and I am thrilled to bits."
Lancashire county council signed a contract in May last year for a new partnership with BT creating a jointly owned company called One Connect.
One Connect has taken on delivery of services such as HR and payroll, IT support and the customer service centre, enabling the council to save £100m, over the next 10 years.
