Reporting trouble on Lancashire’s buses is now as simple as sending a text message thanks to a new campaign.
Lancashire County Council’s Safer Travel team hopes the See Something, Say Something campaign will encourage more people to come forward with information to help it target anti-social behaviour.
Passengers can now report problems on the buses by sending a text message, calling a telephone hotline or going online.
The campaign is a partnership between the county council’s Safer Travel Unit and Lancashire Police.
County councillor Tim Ashton, Cabinet member for highways and transport, said: "People should be able to use the bus at any time of the day or night without having to worry about crime or anti-social behaviour.
"The service we’re launching today is to make it even easier for people to report problems which will allow us to target our operations more effectively.
"Our Safer Travel Unit has had real success by working with the police to target bus routes where people have reported problems, which means most people’s experience of public transport in Lancashire is positive."
Text messages and reports to the hotline will be treated confidentially and all intelligence received will feed into plans for future operations to catch persistent troublemakers.
The Safer Travel Unit works with Lancashire Police to monitor and catch offenders spraying graffiti on bus stops, throwing missiles at buses or intimidating other passengers onboard.
Inspector Andy Winter added: "It’s very important that people feel safe using public transport – anti-social behaviour is a crime that affects people’s lives and something we’re determined to tackle. But we can only deal with a problem if someone reports it and I hope people will use this opportunity to play their part and tell us about any problems they see."
If you see something, say something.
Text ‘bus’ to 82070 followed by details of the problem, including and bus route number, time and location, dial 08450 530040 or visit www.safertravel.co.uk.
Don’t use See Something Say Something to report an emergency – dial 999.
The campaign is being promoted using a large billboard in the centre of Preston, A4 sized posters onboard buses and wallet-sized personal safety guides.