A care home has been rated inadequate by the Care Quality Commission.
An inspection by the body at Church View Residential Home in Oswaldtwistle was rated inadequate in four out of five inspection areas; how safe, effective, caring and well led the service was.
The home, which is run by People in Care, were also told they required improvement in how caring the service was.
Inspectors had twice previously visited the home on Church Street and found two breaches of consent to care and treatment and management of medicines.
The CQC then carried out an unannounced visit in March, in their report inspectors raised concerns that staff felt ‘under pressure’.
They said: “Staff told us, they were under pressure with the current staffing levels. We were told if a person needed to be escorted to an appointment additional staff would be allocated.”
The inspectors’ report also stated that systems to ensure people were cared for safely and effectively were lacking.
The report stated: “Some visiting relatives expressed concern about the care people received in the home.”
Manager Emma Hine said the home was working ‘extremely hard’ to address the issues raised in the report.
She said: “The management and staff at Church View Residential Home are disappointed with the latest CQC inspection report and the overall inadequate rating. Steps are being taken to improve the overall rating moving forward.
“The staff at Church View Residential Home work extremely hard to provide the best standards of care to our service users, they treat everyone with dignity and respect and they build excellent relationships with all the service users they care for, the care, safety and well-being of our service users takes paramount preference.”