Accrington Stanley are planning a series of improvements to facilities at the Store First Stadium after reviewing the results of its online fans’ survey.
The club has received more than 200 responses so far after appealing to fans for their feedback and suggestions.
While most fans were satisfied or happy with communications, merchandise, food and the website and praised the club for its warm, inviting matchday experience and atmosphere, the survey did flag up some supporters’ concerns about facilities on offer at the Store First Stadium, with 62 per cent feeling they were not up to scratch.
Fans cited the Clayton End toilets as in need of attention, and spoke about the benefits a family stand and outdoor bar area would bring to the matchday experience.
One fan commented: “It’s no surprise to anyone that the facilities are poor – some of it adds to the charm and is why we love the club. However, the toilets at the Clayton End are lamentable.”
Another added: “The club must cut its cloth accordingly. We would all like to have better, but we must be able to afford whatever improvements are made.”
Reds’ managing director Rob Heys said: “We have a fantastic relationship with our fans and we’ve taken each and every comment very seriously.
“We know our fans well, they understand we don’t have the funds to do a lot of the things we’d like to but we will do everything we can to address their concerns.
“Plans were already in place for a family stand to be unveiled next season and as part of our work with local schools we will be offering all Year 6 leavers a free season ticket as a rite of passage.
“We are also planning an Accrington Stanley fundraising challenge to raise money to improve facilities – the details are yet to be announced but if we can raise £10,000 before the next season we promise to put all of that money into improving toilets for home fans and building an undercover bar area.”