Bank bosses have announced the closure of a town centre branch.
Yorkshire Bank confirmed on Wednesday that its branch at Blackburn Road in Accrington is to close and customers’ accounts will automatically be transferred to the Blackburn branch over five miles away.
The bank said the decision follows a review of its branch network which will see several changes to how, when and where it provides its services.
Bosses say posters will be placed in the branch advising customers, who will be written to “at least 12 weeks” before the branch closes to remind them of the alternative ways they can continue to manage their accounts.
Steve Fletcher, head of customer banking networks, Clydesdale Bank and Yorkshire Bank, said: “I understand this will not be welcome news for those who use this particular branch. These are difficult decisions but ones we must face as we try to keep up with the pace of change in the way people want to bank. We have to balance our investment to ensure we support demand where it is greatest, across mobile, online and branch services.
“Branches remain vitally important to us, and we continue to invest in them, the services they offer and when we offer them. I hope that the investment we’re making in the overall quality of our branch network, the big increase in Saturday opening and the availability of other ways to bank, like local Post Office counters, will minimise the effect of this announcement for customers.”
It is Yorkshire Bank’s intention that, wherever possible, frontline branch staff will be found roles either within other branches or elsewhere in the bank.
